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Customer Outage & Service Ticket Portal

Track live updates, stage progression, and logs for your reported service issue.

How to Track Your Ticket
  1. Locate your unique Ticket Reference Number (provided via SMS notification or call log confirmation).
  2. Enter your exact ticket number into the secure verification box below.
  3. Click Search to review chronological progress logs and stage changes.
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Please enter your ticket number above to view real-time progression history.